Junior Back Office Specialist (Spanish & Portuguese)
Location: Kraków
Office presence: 100% office-based
Type of contract: Employment contract
Work schedule: Full time, 24/7 (rotational shifts, including weekends)
Position level: Junior / Fresh Graduates Welcome
Recruitment process: online
About your future employer:
Our Client is a global technology and services company that supports leading organizations worldwide in their digital transformation. With offices across Poland, the company offers a dynamic, international environment, strong onboarding, and clear development opportunities for both graduates and early-career professionals.
Junior Back Office Specialist (Spanish & Portuguese)
As a Junior Back Office Operations Specialist, you will be part of a team responsible for reviewing and processing online content to ensure compliance with internal policies and standards. This is an entry-level, back-office role focused on administrative and analytical tasks, ideal for candidates starting their professional career.
Your Responsibilities:
- Review user reports related to website content
- Analyze and classify content in line with compliance policies
- Make accurate, well-balanced decisions based on defined procedures
- Flag discrepancies and support inquiry resolution
- Use market-specific knowledge to improve user support
- Review sensitive content, which may occasionally include graphic or disturbing material
Requirements:
- Portuguese and Spanish at minimum C1 level
- English at B2 level
- Availability to work in a 24/7 shift system from the office
- Strong attention to detail and a high level of accuracy
- Good organizational and time management skills
- Ability to learn quickly and adapt to new processes
- Neutral and professional mindset when reviewing various types of content
- Good written and verbal communication skills
Our Client provides diverse career growth opportunities, including participation in international projects, professional training programs to enhance your skills, as well as:
- Full-time employment contract
- Clear career path and development opportunities
- Training programs, including language courses
- International, open-minded, and multicultural work environment
- Extensive benefits package, including: private medical care (with dental coverage), life insurance, multisport card, cafeteria benefits
- Office perks: gaming and wellness areas, snacks, and drinks
